Cindy Perry

4071 Shafter Ave, Oakland CA 94609

510-421-5676 (cell)

cinders@freygirl.com

OBJECTIVE

 

Resourceful, versatile IT professional seeking challenging permanent (or contract-perm) UNIX OS Maintenance/Security or Technical/Project Management position in San Francisco or East Bay area.

SUMMARY

 

Able to quickly adapt to evolving,industry-specific applications, concepts and terminology.  A team leader whose excellent management, organizational, problem-solving, communication and people skills provide support and direction in a hectic and complex arena.  Technical skills include:

  • UNIX (Solaris, HP-UX, Red Hat Linux, AIX, DEC/OSF1), VMware, Windows
  • shell, vi, emacs, awk, sed, sql, html, ssh

EXPERIENCE

 

 

Program Manager - contractor, PrO Unlimited

Jun 2008 - present

 

Kaiser Permanente, Information Technology (KP-IT), Technology Infrastructure Programs (TIP)

Providing leadership and technical direction for UNIX operating system security, particularly in the area of privileged access management. Assisting with the deployment of Symark products (PowerBroker, Password) and the logical and procedural documentation to satisfy audit requirements for SOX and PCI certifications.

 

Senior OS Engineer (UNIX), Technology Manager

Mar 1997 - Jan 2008

Wells Fargo & Co., UNIX Production Quality Control

Proactive critical OS & security patch and security maintenance for over 3000 UNIX servers, serving 200+ Business Units across the enterprise.  Extensive Korn shell programming to automate and streamline processes for system builds, account administration, data collection, database updates and security compliance.  Installation, maintenance and support of various layered security products: Quest VAS, OpenSSH, VAS, CyberSafe Kerberos AppSuite, Symantec ESM, sudo, Symark PowerBroker.  Assisted peer engineering teams with software rollouts, troubleshooting and general UNIX support.

·         Spearheaded research, tests, pilots, production rollouts and subsequent support of VAS (Quest's Vintela Authentication Services), a leading-edge UNIX PAM authentication product, allowing secure UNIX to Windows Active Directory user authentication via LDAP and Kerberos.  Successfully installed/configured  VAS client on 3000 UNIX servers (Solaris 8,9,10), Red Hat Linux (4x, 5x), HP-UX (11x), AIX (5x).  Removed over 200,000 local accounts and converted all remaining NIS clients to VAS, bringing all major lines of business into compliance with password and account security standards and saving a minimum of 12,000 hours annually in password change management efforts alone.  Provided ongoing VAS application support.

·         Honored with 2 Gold Coins, 15 Service Excellence nominations, 13 On the Spot awards in less than 3 years (2005 - 2007),  then bestowed with highest recognition as a 2006 Sales and Service Excellence award winner and sent (May 2007) to an all-expenses-paid trip to a Wells Fargo conference in Hawaii!  Each year, the senior executives of the Technology Infrastructure Management organization evaluate and select the top performers for this annual event according to the number and quality of nominations from colleagues and internal customers.

·         Completed intensive project to ensure all 3500+ supported UNIX servers were patched and prepared for the new 2007 Daylight Saving Time changes (per the U.S. Congress Energy Policy Act of 2005).

·         Conducted research/reporting for Sarbanes-Oxley (SOX) compliance and passed rigorous OCC (Federal) and internal audits of UNIX patch maintenance in the Bank.

·         Spearheaded research, tests, pilots, production rollouts and subsequent support of Quest’s VAS, a leading-edge UNIX PAM authentication product allowing secure UNIX to Windows Active Directory authentication.

·         Chaired the (2001) Wells Fargo Linux Working Group and co-chaired the superseding Open Source Working Group.

·         Designed and populated Informix tables, forms, ACE reports and (Informix SQL) queries.

·         Maintained system documentation/procedures and designed/maintained internal Apache website.

·         Remediated Enterprise Security Manager (ESM) security vulnerabilities on 3000+ servers.

  • Management duties: Team representation, H/R reviews, hiring, equipment assessment and purchasing

 

Open Systems Security Analyst

Sep 1996 - Mar 1997

Realtek Innovations (contract for Wells Fargo & Co.)

Joined Wells Fargo Bank as a Consultant/Project Lead for testing, development and implementation and support of front-end multiple-OS UNIX administration software (EAC/Axent Technologies). 

·         Research, tracking, scheduling & implementing UNIX Security related patches, maintaining system build/upgrade documentation/procedures and providing root level support on 150+ production & development UNIX servers.

·         Technical liaison and advisor for related groups (Security Access Services, Risk Control & Monitoring, Customer Implementation & Support, Database Administration, Client Server Operations).

·         Directly assist Security Products Services teams with software troubleshooting, support and product rollouts (ESM, URM, PowerBroker, Best1, Kerberos and SSH tools).

·         Shell programming to automate manual processes for everything from system builds to account administration and security compliance, thus allowing a small staff to effectively monitor and make changes to hundreds of supported servers in a DNS environment.

·         Assist in design, update and maintenance of internal Web site for Production Quality Control.

·         Respond to daily and on-call requests for UNIX administration support.

·         Collect & maintain data, design tables, forms, queries & reports in Informix database (SE/ISQL) regarding servers, OS info, status, proponents, etc.

 Employment History

 Kaiser Permanente

 Oakland, CA  

 Program Manager

2008 - present

 Wells Fargo & Co.

 San Francisco, CA 

 Operating Systems Engineer 6
 Operating Systems Engineer 5
 Technology Manager 3
 Applications Systems Engineer 5  
 Applications Systems Engineer 4  
 Sr. Systems Programmer 

2005 - 2008
 2004 - 2005 
 2001 - 2005 
 2000 - 2001 
 1998 - 2000 
 1997 - 1998

 RealTek Innovations

 San Leandro, CA 

 Open Systems Security Analyst 

 1996 - 1997 

 22 Solutions, Inc. 

 San Francisco, CA 

 Independent Consultant 

 1996 - 1996 

 Montgomery Asset Mgmt. 

 San Francisco, CA 

 Systems Analyst 

 1994 - 1995 

 Blum's of San Francisco 

 Emeryville, CA 

 Senior Programmer 

 1991 - 1993 

 SBG Partners, Inc. 

 San Francisco, CA 

 Information Systems Coordinator 

 1989 - 1991 

 

Business and Technical Training

Professional References & Recommendations

Personalysis Summary

Situational Leadership Profile

ADDITIONAL INTERESTS

·         A certified Piano Technician since 1979, I continue to stay active in piano tuning and repair.

·         Musician (keyboard player/vocalist) and member of several alternative SF-based rock bands in the '90's.

·         Tennis, Pilates, board games, riding my motorcycle with my dog!

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(Last Updated: Jul 2008)